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Methods

Flexibility can be planned

Methods show how it’s done
The ability to flexibly respond to changing requirements calls for a uniform, standardized IT infrastructure. Because each organization has its own distinct needs, the right methods for each group must be determined before laying the first cornerstone.

Analysis – Selection – Application

At ChallengeIT, we analyze your existing service-management processes and help you select the right optimization methods and measures. Whether it’s applying the established recommendations of ITIL, the internationally approved governance models CObIT and PRINCE2 or introducing such standards as ISO 20000 – we support and guide you throughout each phase of the project.

No destination without directions

In our work with you, we do not just select and optimally integrate the best frameworks, best practices and best standards to help you meet your requirements. We also support you in translating these into a feasible set of guidelines and steps that identifies what needs to be done and how you should go about accomplishing it in order to achieve the desired results for your company.